If this is your first time to shop at www.blackextremelabs.com, Customer Service will contact you by phone to confirm shipping address details.
Once this information is confirmed, the personnel of our warehouse will prepare the package with the products for collection by the logistics company.
Shipments confirmed before 19:00 to Peninsula, will arrive at their destination before 19:00 the next day from Monday to Friday except holidays and locations with mileage.
No shipments are made to Canary Islands.
Shipments to the Balearic Islands will reach their destination in 24-48 hours, provided they have been confirmed before 19:00.
In case you are not in your home, the logistics company will leave a receipt for the delivery attempt so that you contact the nearest branch and agree on a delivery schedule.
Finally you will receive your order at the agreed place of delivery.
The cities of Ceuta, Melilla and the Canary Islands are excluded as shipping zones of our products.
In www.blackextremelabs.com the shipping costs are free for the entire Peninsula in those orders with an amount equal to or greater than € 50.
The shipping costs for orders to the Peninsula, less than € 50, amount to € 5.99.
For orders to the Balearic Islands of less than € 70.00, shipping costs € 8.00, and are free for amounts greater than that amount.
1. The returned product must be in perfect condition, with its original labeling, promotional products, and in general everything that goes together with the purchase of the mentioned product.
2. The term of exercise of the right of withdrawal is 14 calendar days.
3. In case of withdrawal, Herbalist Leaves of Aka must reimburse any payment received from the consumer, including, if applicable, shipping costs.
4. Refunds will be made as soon as possible and, in any case, within 14 calendar days. For its part, Black Extreme Labs must reimburse all payments received from the consumer, including, where applicable, delivery costs before 14 calendar days have elapsed since the date on which he was informed of the decision to withdraw. Black Extreme Labs may retain reimbursement of the price until it has received the goods or proof of its return. The refund of the amounts will be made on the same credit card that was used to pay the purchase, by bank transfer, or to an account where the holder of the same is the person who placed the order, always taking into account, for the refund , The method of payment used by the customer.
5. Returns and partial cancellations of an order, will give rise to partial refunds, of the total amount paid for the whole order.
6. Items identified as gifts acquired by the purchase of an order and which are requested to be returned unitarily will not be subject to the right of return.
7. In the products promoted and in case of withdrawal, the refund will be made of the amount paid by the customer.
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